Refund Policy

Thank you for choosing XERANLITHOS. We are committed to ensuring your satisfaction with our products and services. However, if you wish to request a refund for any reason, please read our refund policy carefully.

Eligibility for Refunds

Refund requests must meet the following criteria to qualify:

• The request is made within 30 days of purchase.
• The product is unused and in its original packaging.
• Proof of purchase is provided.

Refund Process

1. Send an email to [email protected] with the order number and reason for the refund.
2. Our team will review your request and respond within 5-7 business days.
3. If approved, refunds will be processed and a credit will be applied to your original payment method within 10 business days.

Non-refundable Items

Certain items are non-refundable once purchased. These include:

• Gift cards
• Digital downloads
• Customized products

Contact Us

For any questions about our refund policy, please contact us at:

Phone: (555) 123-4567

Email: [email protected]